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2021 Cannondale Moterra Neo 5 Mountain E-Bike
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Pure Power Metal.
The Cannondale Moterra Neo 5 E-Bike is an aluminium e-mountain bike with infinite capability for the steepest descents and the hardest climbs – with fully integrated all-mountain e-bike technology. The Cannondale Moterra Neo 5 E-Bike thrives in the mountains and is built for trail riding.
Highlights
- SmartForm C1 Alloy frame, 150mm travel / SR Suntour XCR LO Boost fork
- Shimano Deore 10-speed drivetrain / hydraulic disc brakes
- Shimano STEPS E7000 drive unit / 504Wh battery / Range: up to 100km (60mi)
Specs
CONNECTIVITY
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Wheel Sensor - Cannondale Wheel Sensor
DRIVETRAIN
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Chain - Shimano Deore, 10-speed
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Crank - FSA Shimano E-Bike, 165mm, FSA Megatooth, 34T
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Rear Cogs - Shimano HG500, 11-42, 10-speed
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Rear Derailleur - Shimano Deore M6000
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Shifters - Shimano Deore M4100, 10-speed
FRAMESET
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Fork - SR Suntour XCR LO Boost 29, 140mm travel, 15mm thru axle, tapered alloy steerer
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Frame - 150mm travel, SmartForm C2 Alloy, Cannondale Tuned Suspension, removable downtube battery, internal cable routing, 148x12mm thru-axle, post mount brake, tapered headtube
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Headset - Integrated Sealed Bearing, Tapered
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Rear Shock - X-Fusion 02 Pro RL, Rebound and Lockout
WHEELS
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Front Hub - Shimano MT400, 15x110mm thru-axle
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Front Tire - WTB Breakout, 29 x 2.3", DNA Compound, Comp Level, 30TPI
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Rear Hub - Shimano MT400 12x148
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Rear Tire - WTB Breakout, 29 x 2.3", DNA Compound, Comp Level, 30TPI
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Rims - WTB STX i25 TCS, 32h, tubeless ready
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Spokes - Stainless Steel, 14g
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Tire Size - 2.3
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Tires - WTB Breakout, 29 x 2.3", DNA Compound, Comp Level, 30TPI
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Wheel Size - 29
BRAKES
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Brake Levers - Shimano MT200 hydraulic disc
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Brakes - Shimano MT200 hydraulic disc, 180/180mm RT10 rotors
COMPONENTS
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Grips - Cannondale Locking Grips
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Handlebar - Cannondale 3 Riser, 6061 Alloy, 15mm rise, 8° sweep, 4° rise, 780mm
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Saddle - Cannondale Ergo XC
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Seatpost - TranzX dropper, internal routing, 31.6, 100mm (S), 120mm (M), 130mm (L-XL)
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Stem - 3D Forged 6061 Alloy, 1-1/8", 31.8, 7°
E-SYSTEM
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E-System Drive Unit - Shimano STEPS DU-E7000 250W
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E-System Battery - Shimano STEPS BT-E8035, 504Wh
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E-System Charger - Shimano Battery Charger 2A
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E-System Display
*Specifications subject to change without notice
- Mack Cycle highly recommends to have the final assembly (of the handlebars, front wheel, and saddle/seatpost) performed by your local, authorized Cannondale retailer.
- Your local, authorized Cannondale retailer will charge their own assembly fee to complete this assembly.
Order Processing and Shipping
Fuji, Giant, Specialized, and Yuba bikes can only be picked up at our local store in Miami (5995 Sunset Drive, Miami, FL 33143). These brands do not allow any retailer to ship their bikes.
We accept Visa, Mastercard, American Express, or Discover (as well as PayPal and Apple Pay) as forms of payment. Once your order is placed, the payment method is charged immediately and we do aim on shipping most orders within 24 business hours.
Orders usually ship within one business day after being placed.
U.S. Shipping
- A flat rate of $4.95 will be applied to orders with items subtotaling less than $50.
- Free shipping on orders over $50 (for orders less than 10lbs).
- Free shipping does not apply to orders that have a combined weight of 10lbs or more. (shipping weight of 10lbs or more)
- Bikes can only be shipped in the continental U.S. Bikes cannot be shipped to Alaska, Hawaii, or U.S. territories.
- All bikes that are shipped will require assembly that your local bike store will most likely charge an assembly fee for. It is highly recommended to bring your bike to your local authorized mechanic to assemble your bike to avoid your warranty from being voided. Assembly fees will vary by your local store.
Oversize Items
- For most oversized items like bicycles that weigh 15lbs and above, the shipping and handling charges are:
- $149.99 for adult bikes (and some 26" bikes) priced up to $3,000
- $199.99 for 26" and 29" SE Bikes
- $199.99 for E-bikes (Electric Bikes)
- $49.99 for kid's bikes that are 12" and 16"
- $79.99 for kid's bikes that are 20" and 24"
- Oversized orders will typically ship using UPS or FedEx.
- Indoor bikes (i.e. Stages SB20 and Wahoo Kickr) are considered overweight items by UPS and FedEx and cannot ship with regular UPS or FedEx Ground because they have a high probability of getting damaged. These indoor bikes must ship on a pallet and ship with our freight carrier (Southeast Freight) and the flat rate for freight shipping is $199.99 to any state in the U.S. except for Hawaii and Alaska.
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Indoor bikes (i.e. Stages SB20 and Wahoo Kickr) are considered overweight items by UPS and FedEx and cannot ship with regular UPS or FedEx Ground because they have a high probability of getting damaged. These indoor bikes must ship with Kitzuma using our white glove service. The Kitzuma White Glove Service for these oversized bikes is $350.
If you wish to cancel your order after we charge your payment method, please contact us by phone at 305-661-8363 or email at orders@mackcycleandfitness.com and we will refund your payment method asap provided that your order has not yet shipped.
Order Confirmation
After placing an order, you will get a confirmation email within 10 minutes. If you place an order with us and don't get a confirmation email check your "junk" mail folder - it will probably be in there; otherwise, shoot us an email at orders@mackcycleandfitness.com and we'll resend an order confirmation to your email immediately.
Cancellation
Orders may only be canceled or changed on the same calendar day they are placed, after which they are subject to the terms of our Return Policy.
Order Status
When you place an order with us, you will receive a link that will allow you to track that order. Once your order ships, you will receive another email with tracking information (if available).
Returns
We want you to be happy with your order! With some exceptions (see below), if you are not satisfied with your order you may return it within 30 days of your receipt of merchandise for a refund of the purchase price less the original shipping fees. Returns can be shipped to:
- Mack Cycle and Fitness
- Attn: Online Sales
- 5995 Sunset Drive
- Miami, FL 33143
Return shipping costs are the responsibility of the customer and any shipping fees originally paid on your order are non-refundable. Here are the exceptions and clarifications:
- Products must be returned to us in their original condition and in their original packaging complete with all tags, instructions, and inserts.
- Mack Cycle and Fitness cannot accept returns on products that have been customized (color, finish, dimensions, upholstery, etc.).
Returns can be shipped using UPS, FedEx, or USPS (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee. (Labor fees are not refundable, i.e., custom-built wheels.). Once we receive your return, we do aim to process it within 24 to 48 hours.