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Go to the market. Go to the beach. Go get coffee. The Townie® Go! 5i Step Over Disc E-Bike is an easy-to-use, fun-to-ride, pedal-assist e-bike with surprising power that’ll make you want to go forever. With the Bosch Active Line Plus System and Electra's Flat Foot Technology®, the Townie Go! 5i Step Over E-Bike allows you to climb hills and shorten distances with ease. It’s impossible not to smile while riding a Townie Go!
Whether you ride every day or are just looking to get out and ride more, the Townie Go! 5i Step Over Disc E-Bike is up your alley. This new and improved version of one of our best-selling e-bikes helps you enhance your lifestyle and remove boundaries. Go farther, go faster and go funner.
Powered by the Bosch Active Plus System with a 250W mid-frame motor and 4 mode levels of support - Eco, Tour, Sport and Turbo - no hill or distance will stand in your way. The new Shimano Nexus Inter-5E hub is designed for e-bike motors, making it easier to control your output and battery life.
The Townie Go! 5i E-Bike offers the best smileage in its class and features our patented Flat Foot Technology®, which provides absolute comfort and control. Studies show that e-bike riders ride three times more often and three times longer than traditional bike riders. So what are you waiting for? Get out and Go!
Fuji, Giant, Specialized, BMC and Yuba bikes can only be picked up at our local store in Miami (5995 Sunset Drive, Miami, FL 33143). These brands do not allow any retailer to ship their bikes.
We accept Visa, Mastercard, American Express, or Discover (as well as PayPal and Apple Pay) as forms of payment. Once your order is placed, the payment method is charged immediately and we do aim on shipping most orders within 24 business hours.
Orders usually ship within one business day after being placed.
Indoor bikes (i.e. Stages SB20 and Wahoo Kickr) are considered overweight items by UPS and FedEx and cannot ship with regular UPS or FedEx Ground because they have a high probability of getting damaged. These indoor bikes must ship with Kitzuma using our white glove service. The Kitzuma White Glove Service for these oversized bikes is $350.
If you wish to cancel your order after we charge your payment method, please contact us by phone at 305-661-8363 or email at email@example.com and we will refund your payment method asap provided that your order has not yet shipped.
After placing an order, you will get a confirmation email within 10 minutes. If you place an order with us and don't get a confirmation email check your "junk" mail folder - it will probably be in there; otherwise, shoot us an email at firstname.lastname@example.org and we'll resend an order confirmation to your email immediately.
Orders may only be canceled or changed on the same calendar day they are placed, after which they are subject to the terms of our Return Policy.
When you place an order with us, you will receive a link that will allow you to track that order. Once your order ships, you will receive another email with tracking information (if available).
We want you to be happy with your order! With some exceptions (see below), if you are not satisfied with your order you may return it within 30 days of your receipt of merchandise for a refund of the purchase price less the original shipping fees. Returns can be shipped to:
Return shipping costs are the responsibility of the customer and any shipping fees originally paid on your order are non-refundable. Here are the exceptions and clarifications:
Returns can be shipped using UPS, FedEx, or USPS (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee. (Labor fees are not refundable, i.e., custom-built wheels.). Once we receive your return, we do aim to process it within 24 to 48 hours.
Mack Cycle expert mechanics assemble your new bike. Our assembled bike transport partner (Thru) will transport your new bike to you assembled and ready to ride!