What is Mack Cycle Bike Consignment?

Mack Cycle Bike Consignment is a flexible way to sell your bike for either 50% cash value, or 55% store/ Trade-Up Credit! You can choose between a check or TradeUp/Store Credit. 

You bring us your bike. That’s all! We do all the hard work for you. We clean, service, photograph, list it on our site, market, and handle any/all questions from buyers pre and post-sale.

If your bike doesn't sell within 120 days of being listed, you can choose to remove it from consignment. 

How does Mack Cycle Bike Consignment work?

Send us basic info about your bike, the original purchase receipt, and pictures. If we want your bike, we'll approve your bike from Mack Cycle Bike Consignment either for cash (50% of the sale) once it sells (the other offer is Store Credit/TradeUp Value for 55%. 

When you choose Mack Cycle Bike Consignment, you agree to get paid ~ 30 days of your bike selling on our site or in-store (depending on weekends and holidays). This could happen within weeks of posting it, or it could take months.

We handle all aspects of cleaning, servicing, photographing, listing, and marketing your bike. And we handle all questions and inquiries from potential buyers as well (AND returns and all customer service-related issues).

If your bike doesn’t sell within 120 days, you have the option to remove your bike from the consignment. While we aim to avoid this outcome to maximize earnings for both parties, your involvement will be complete should you decide. 

What are the advantages of Mack Cycle Bike Consignment?

The primary advantage of Mack Cycle Bike Consignment is that we do the hard work for you: cleaning, servicing/fixing/tuning, photographing, listing, marketing, answering customer questions, handling returns, etc.

Since we split the sale with you, it's in both of our interests to get your bike sold at as high a price as possible, and as fast as possible.

How much will I get paid?

The short answer: 50% of what your bike sells for ( cash/paypal ) or 55% TradeUp / Store Credit 

We take the remainder of the sale price to cover shipping, labor, servicing, marketing, listing, fulfillment, shipping & handling etc.

The detailed answer: It depends on several factors, such as the desirability of your bike based on daily market data and trends, and our current inventory levels in its size, discipline, and price tier.

Or, if your bike is great, but it needs a proprietary part or more involved service, we may offer you a cut below 50%.

Worth Noting: The same exact bike, in the same condition, may get different offers at different points in time due to inventory, recent trends, time of year, etc.

How do I know when my bike has sold?

We'll email you! You'll also see the status of your bike updated on MackCycle.com (it'll go from On Sale to Sold Out).

Once we list your bike, we'll provide you with a link to the listing. Please share! The sooner it sells, the sooner (and higher) you get paid! Listing your bike can happen in as few as 1-2 weeks after we receive it, but can take longer if we need to order / wait on parts.

How do I get paid?

You'll be paid via PayPal email address you provide to us if you choose cash, OR you will receive an instant store credit for use at Mack Cycle. 

Your payment will show up ~ 30 days of your bike selling on our site (may depends on weekends and holidays) or, if your bike doesn't sell within 120 days of being listed, you may take your bike off consignment

What type of stuff can I consign with you?

Bikes!

Are there bike standards/requirements for consigned bikes?

Yes. In brief, those standards are:

• Bike Disciplines: Road, Mountain, TT, Triathlon, Cyclocross, Gravel, and E-Bikes (E-Road, E-MTB, E-Hybrid)

• Bike Model Years: Within the last 6 years (i.e. 2018 or newer)

• Bike Value/Tier/Price Point: Original MSRP of $2,000 or higher

What if something is wrong with my bike?

Hidden or undisclosed damage will result in your consignment being amended or failed. 

Broken or damaged carbon (or other serious defects) will cause your bike to fail our service process. Less catastrophic damage will result in your offer being amended.

If we think we can fix your bike but need to invest extra parts or labor into it that we didn't plan on when we first offered to consign it, we'll send you a new offer that will be lower, to reflect our additional costs.

If you accept the amended offer, we'll proceed with servicing and listing your bike, and you'll still get paid out after the time of the sale.

If you don't accept our amended offer, or if your bike fails our service process due to broken carbon or other serious issues, you can collect your bike. This is the only scenario in which you can collect a Consignment bike back before 120 days. 

Can I get my bike back?

The short answer is no.

The two exceptions:

• Undisclosed damage to your bike that results in either  1. your bike failing inspection or 2. Sending you an amended offer which you reject.

• Your bike does not sell after 120 days.

Other than rejecting an amended offer, and in accordance with our policies and the agreement you approve when you consign a bike to us, we won't return your bike because we put significant work into cleaning, servicing, repairing, tuning, photographing, listing, and marketing your bike. 

How long does it take to list my bike?

Your bike can show up for sale on our site in as few as 1-2 weeks after we receive it!

That is our best-case scenario, for bikes already in great shape that don't need much work. Bikes may take longer if we are waiting for any proprietary, hard-to-find, or on-back-order parts.

Can I cross-list my bike?

We understand the desire to reach the largest possible audience when trying to sell your bike. You want to get the most for your ride!

This is why consigning your bike with Mack Cycle is a great choice. Our audience is huge.

We need to have your bike in our possession (so that we can clean, service, and list it) so cross-listing your bike is a bad idea.

Plus, listing your bike elsewhere means that you need to handle all the tedious stuff that goes with it, like answering the inevitable “Is this still available?” questions, haggling with dubious buyers, meeting strangers in parking lots, fielding lowball offers, and so forth. Let us take care of this nonsense!

Unless you reject an amended offer we send to you upon discovering unexpected or undisclosed damage to your bike, we do allow bikes to be removed or picked up from consignment. 

What else do I need to know?

• If your bike isn't selling at its initial list price, we may lower the price. We reserve the right to do this at our discretion. It means your cut of the sale price shrinks, and so does ours. We only do this if we think it'll get your bike sold before further price drops are needed. 

• We may modify or alter your bike. Trust us on this; we know what it takes to sell pre-owned bikes. This means, among other things, we may replace your sweet neon yellow bar tape, swap your tires out, change components, and so forth. We take this into account when we make an offer on your bike. We do not send back any parts/accessories/components that we take off or change.

• Your bike may be listed higher or lower than very similar bikes. No two bikes are truly the same, based on previous use and the work we do to get them into great shape. No two points in time are truly the same either, based on the daily pricing, demand, and inventory data we crunch.

• You have no risk if your bike is purchased and then returned. Once we pay you out our Consignment transaction is complete. Anything that happens after that (an eventual sale, a sale and a return and then a re-listing and re-sale, a liquidation, etc.) is entirely Mack Cycle responsibility. To be extra clear: You don't get paid out twice if your bike sells, gets returned, and then sells again.

• Remember, your bike can be picked up if it doesn't sell after 120 days, if you so desire.

Have questions?

We take pride in offering exceptional customer service. If you have additional questions open up Live Chat or Call/Text +1 (305)-661-8363