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The Serfas® CL-12 Combination Lock features a programmable 4-digit combo lock and 12mm thick braided steel coiled cable, covered in a protective vinyl rubber to prevent frame scratches and rattling.
The Serfas® CL-12 Combination Lock is less than 3/4 of a pound in weight. The Serfas® CL-12 Combination Lock opens to 5Ft of total length, which is typically long enough to pass through both frame, front wheel, and whatever permanent structure you a locking up to.
Fuji, Giant, Specialized, BMC and Yuba bikes can only be picked up at our local store in Miami (5995 Sunset Drive, Miami, FL 33143). These brands do not allow any retailer to ship their bikes.
We accept Visa, Mastercard, American Express, or Discover (as well as PayPal and Apple Pay) as forms of payment. Once your order is placed, the payment method is charged immediately and we do aim on shipping most orders within 24 business hours.
Orders usually ship within one business day after being placed.
Oversize Items
Indoor bikes (i.e. Stages SB20 and Wahoo Kickr) are considered overweight items by UPS and FedEx and cannot ship with regular UPS or FedEx Ground because they have a high probability of getting damaged. These indoor bikes must ship with Kitzuma using our white glove service. The Kitzuma White Glove Service for these oversized bikes is $350.
If you wish to cancel your order after we charge your payment method, please contact us by phone at 305-661-8363 or email at orders@mackcycleandfitness.com and we will refund your payment method asap provided that your order has not yet shipped.
After placing an order, you will get a confirmation email within 10 minutes. If you place an order with us and don't get a confirmation email check your "junk" mail folder - it will probably be in there; otherwise, shoot us an email at orders@mackcycleandfitness.com and we'll resend an order confirmation to your email immediately.
Orders may only be canceled or changed on the same calendar day they are placed, after which they are subject to the terms of our Return Policy.
When you place an order with us, you will receive a link that will allow you to track that order. Once your order ships, you will receive another email with tracking information (if available).
We want you to be happy with your order! With some exceptions (see below), if you are not satisfied with your order you may return it within 30 days of your receipt of merchandise for a refund of the purchase price less the original shipping fees. Returns can be shipped to:
Return shipping costs are the responsibility of the customer and any shipping fees originally paid on your order are non-refundable. Here are the exceptions and clarifications:
Returns can be shipped using UPS, FedEx, or USPS (we do not accept CODs). Mack Cycle will refund shipping costs on damaged or incorrect merchandise when an item is returned that is not usable.
Refunded shipping costs do not apply to minor damages that occur during shipping (i.e. bent derailleur hangers, etc.). Minor damages on bikes like bent derailleur hangers can be easily repaired at your local bike shop. Mack Cycle will re-imburse cost of damaged derailleur hangers, etc. upon receiving email with receipt showing cost of replacement part.